Urban Air Trampoline Park - White Marsh, MD1 Reviews | Core Attraction Type(s):
Middle River, Maryland 21220
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Urban Air Trampoline Park in White Marsh, MD is an Urban Air franchised trampoline and adventure park. This location offers many unique entertainment options focused around a central jump area.
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All ages allowed. Children must be able to follow all rules. Certain areas are restricted by age.
Urban Air Trampoline & Adventure Parks
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on November 9, 2017
I took my teens there for teen night and was completely disappointed. The teens did not even enjoy the event. We prepaid and pre registered, but still had to wait in line for 45 minutes. Once we got to the register it took another 15 minutes for the rude teenager to get the kids pizza order and put wrist bands on them. They had to maneuver around little kids all night, and deal with over protective parents. They never got their pizza. They were only able to jump for half the time despite being there at the start of the event and pre paying for it. My daughter was afraid to use the restroom and described its condition as a bio hazard. When these issues were brought up with the manager on duty she did not care, and brushed me off. If you are holding a special event like that it should be special and TEEN ONLY. This company is only interested in cramming as many people into the facility as it can. It is not safe to have the teens jumping with the little kids like that. The night even ended with a fire truck and ambulance outside the front doors, because someone was hurt. It is outrageous to be tricked into prepaying for something, and then be ripped off for half the jumping time, and the food we paid for. I will not return